Recent Storm Damage Posts

Interview With Our Owner on the Texas Storm Experience

3/22/2021 (Permalink)

man in front of green van Our owner, David Kurzontkowski, in Texas

What type of jobs did you work on in Texas?

Water damaged houses due to burst pipes from the historic snowstorm that hit the state. 

How long were you there?

3 weeks. I flew with our project manager down to assess damage, and three crews drove down with trucks and supplies.

What did you learn from the experience?

How much we are at the mercy of mother nature, and how deeply it can affect us at any time. 

Do you feel as though your team was beneficial in the restoration of the communities affected by the snowstorm?

Without a doubt, we performed a very important service and we were integral in the restoration of the area. 

What was your favorite part of the trip?

Besides helping many families in need, I was very happy to help people and even more satisfied by how grateful they were. My team and I developed a deeper bond, and connected throughout the trip while aiding the community. 

What technology did you use in your efforts?

Non-penetrating and penetrating moisture meters, infrared cameras, dehumidifiers, air scrubbers, and eco-friendly disinfecting products were all used in our restoration efforts. 

The Texas climate is completely different from the Massachusetts climate you know so well. What did working in this climate change teach you?

It was interesting to see how water affected the wood in a different climate than we are in faster than the climate we are in here. It was amazing for me to see how important it is to get mitigation started right away as the climate in Texas is much more humid and hotter than Massachusetts, thereby accelerating the mold development. 

Why should someone choose SERVPRO when experiencing water damage over another restoration company?

It is important to choose a reputable and knowledgeable company when dealing with anything. What sets Team Kur apart from any other mitigation company is our experience and dedication in what we do. With the most up to date technology and education in the industry, we are for sure your best option out of any other company.

Preparing For Storms

3/2/2021 (Permalink)

Severe weather can be disastrous to your commercial or residential property. Preparation is key to staying safe and minimizing its impacts.  The following are a few tips to make sure you are prepared when the next severe weather hits:

  1. Be Weather-Ready: Check the forecast regularly to learn if severe weather is on the horizon.  Listen to local news to stay informed about severe thunderstorm watches and warnings.
  2. Sign Up for Notifications: Know how your community sends storm warning updates.  Some communities have outdoor sirens.  Others depend on media and smart phones to alert residents to severe storms.
  3. Create a Communications Plan: Have a plan that includes an emergency meeting place and other pertinent information.  Pick a "safe room" such as a storm cellar or an interior room on the lowest floor with that has no windows.
  4. Practice Your Plan: Conduct drills regularly so everyone knows what to do if when a storm is approaching. 
  5. Prepare: Keep trees and branches trimmed near your property.  If you have time before severe weather hits, secure loose objects, close windows and doors, and move any valuable items inside or under a sturdy structure.

The Disaster Remediation and Rebuild Teams at SERVPRO of Natick/Milford are on call 24 hours a day, every day of the year, including holidays! Our crews are here to help swiftly and skillfully board up and tarp any holes in windows, siding, or roofs. To prevent long-term damage to your commercial or residential property and its contents after suffering storm damage contact SERVPRO of Natick/Milford. Call (774) 290-4300 and our Disaster Remediation Team will make it, "Like it never even happened."

Potential Damage From Snow Storm

2/24/2021 (Permalink)

Residential and commercial property owners in Massachusetts can suffer from much more than high heating bills during the cold winter New England months. When blizzard conditions include high winds, ice and snow precipitation, and plunging temperatures, property owners can find themselves in need of much more than a plowing contractor. Power lines and tree branches heavy with ice and snow, can cause significant damage and increase the risk of water freezing inside. 

Ice Followed By Snow Spells Trouble

When temperatures are warmer than 32 degrees, rain and sleet can be the first warnings of snow storm damage in Massachusetts. This “wintry mix” weighs down trees and eventually freezes solid on power lines. High winds increase the danger and probability of tree branches, light poles, and utility wires damaging your property severely if they fall. 

Exterior Roof and Gutter Damage 

Our team of experts mitigates and remediates the meltwater damage in your commercial or residential property quickly and thoroughly. At the same time, we do not lose sight of the possibility of progressive damage if proper repairs fail to be completed outside of your property. SERVPRO of Natick/Milford is a full service provider. This means that there is not need for our clients to secure outside contractors to make roof and gutter repairs, Our Rebuild Teams are equipped to handle any type of reconstruction and combined with our comprehensive understanding of the toll snow storms take on New England properties permits us to offer our customers an unparalleled level of customer service experience from start to finish. 

Here To Help 365 Days a Year

The Disaster Remediation and Rebuild Teams at SERVPRO of Natick/Milford are on call 24 hours a day, every day of the year, including holidays! Our crews are here to help swiftly and skillfully board up and tarp any holes in windows, siding, or roofs. To prevent long-term damage to your commercial or residential property and its contents after suffering storm damage contact SERVPRO of Natick/Milford. Call (774) 290-4300 and our Disaster Remediation Team will make it, "Like it never even happened."

Steps To Take After Storm Damage

2/17/2021 (Permalink)

Water damage is one of the most serious issues that a property owner can face. Even the smallest amounts of water damage can lead to serious repercussions including mold growth and structural compromise. Even harsh New England winter storms can cause flood damage to your commercial or residential property especially if the snow build up melts rapidly. When this happens it is crucial to call storm remediation experts. The Disaster Remediation Teams at SERVPRO of Natick/Milford follow a proven process to efficiently and completely remediate storm damage.

5 Steps Of Storm Damage Restoration

  1. Assessing the extent of the water in the home or businessThrough the use of our advanced technology, our technicians will be able to determine if there is water in the structure that has seeped in to the point past what the naked eye is capable of seeing. If the water stems from a pipe break or supply line break, the flow will be stopped.
  2. Remove the water. The faster the water is removed from the picture, the better. Moisture can lead to mold growth and can compromise the strength of the material it exposes itself to. 
  3. Begin the drying process. Our industrial-strength drying equipment is placed in a pre-planned manner so that the area is dried in the most efficient way possible. Fans are used to circulate the air and dehumidifiers are used to remove the water from the air.
  4. Ensure the property is dried. Depending on the severity of the water damage, drying can take anywhere from 2-5+ days. Once our experts believe that the area is dry, they will check again using our various tools.
  5. Begin the cleanup process. Any items that were removed from the property will be thoroughly cleaned. We will use environmentally friendly and safe chemicals that are capable of cleaning a wide variety of items from photos to books to furniture. In addition to cleaning items, our technicians will sanitize the area. This product will eliminate any nascent mildew or mold growths that commonly occur after water logging. 

To prevent long-term damage to your commercial or residential property and its contents after suffering storm damage contact SERVPRO of Natick/Milford. Call (774) 290-4300 and our Disaster Remediation Team will make it, "Like it never even happened."

Winter Storm Preparations

2/12/2021 (Permalink)

Some winter storms are large enough to affect several states. Those large scale Nor'easters are common this time of year in Massachusetts. Many winter storms are accompanied by extremely low temps and potentially strong winds, icing, sleet, or freezing rain.
To be stuck unprepared in blinding, wind-driven heavy snowfall is not ideal. No matter the severity of a winter storm, you should be prepared.

Know The Difference

Meteorologists may not always be accurate in their predictions, but more often than not they are able to give out a notification for what kind of weather is to come. It is important to note the difference between a Winter Storm Outlook, Winter Weather Advisory, Winter Storm Watch, and a Winter Storm Warning.

  1. Winter Storm Outlook - storm conditions possible between 2-5 days
  2. Winter Weather Advisory - conditions are expected to cause inconveniences and be hazardous
  3. Winter Storm Watch - storm conditions possible within 36-48 hours. Be alert of changing conditions
  4. Winter Storm Warning - Life-threatening & severe conditions have begun or will begin < 24 hours. Take precautions immediately


  1. Winterize your vehicles. Keeping the fuel line full will prevent freeing. Make sure all fluids are topped off. Check your battery's ability to hold a charge. Keep a ice scraper and a small shovel in your vehicle.
  2. Insulate your property. There's nothing worse than frozen pipes. If you are not sure weather or not your property is properly insulated contact Mass Save. They offer energy efficiency audits and can help you to determine if your property requires additional insulation. In worse case scenarios, cover windows with plastic and insulate any exposed pipes outside your home.
  3. Put together a Supply Kit. Ensure you have your basic necessities of food and water for several days. Batteries, flashlights, medication, a multi-purpose tool, and various personal hygiene items.

Be Aware

Now that you know how to prepare for the different types of winter weather, maintain your awareness of the ongoing situations. If your commercial or residential property suffers storm damage we are here to help! Then call the storm remediation experts of SERVPRO of Natick/Milford to remediate the water damage. and to determine the cause of the burst pipe at (774) 290-4300. We will make it, "Like it never even happened."

Snow Storm Safety

1/26/2021 (Permalink)

image saying "snow storm ready" with Servpro logo We are ready for the storm!

When winter comes around in Massachusetts, we can expect lots of snow and cold weather which can lead to frozen pipes and icy driveways. While the snow is beautiful to look at and a great reason to cozy up, it can be dangerous to your home. 

This week, NWS and forecasters have indicated that the snow totals will reach higher than four inches, and a winter weather advisory exists now for tonight through the evening hours for all of CT, RI and MA west of I-95. Totals are expected to be 3-5 inches (with the 5 inches in the Berkshires and higher terrain of Worcester County). Elsewhere in MA, the totals will be closer to 1-2 inches with a trace of snow on the mid-Cape and the islands. 

This change reflects the latest models which anticipate the secondary low pressure system not departing as quickly as initially thought. On Thursday, another storm coming from Utah, NM, AZ region, will take a more southerly route than this current storm. It will miss us but drag down some very cold air. By Friday, wind chills will be in the double digits below zero! The coldest air of the season by a longshot! 

With this snow storm on the way, now is a good time to look over winter safety procedures with your family to prepare for any circumstance that may come your way. The storms can make driving and walking extremely hazardous, so it is in everyone’s best interest to listen to the radio for the latest information for your area. 

Tips to keep safe during a winter storm:

  • Stay indoors and dress warmly
  • Eat regularly, because food gives energy to give the body its own heat
  • Drink water to stay hydrated when inside
  • Wear thick and layered clothing and protective gear against the cold if you go outside to shovel or do anything else
  • Keep the gas tank full
  • Avoid driving 
  • Check on neighbors to make sure they are okay

Every snowstorm is different, but it is important to keep these tips in mind for safety in any situation. Enjoy the snow, and remember to stay safe!

Long-Term Storm Damage

1/26/2021 (Permalink)

Most property owners have the misconception that post-storm water damage will dry naturally. The reality is that leaving water damage in your Dedham, Ma commercial or residential property to dry over time may result in long-term property damage.

Flooring Failure

Water that seeps into your  property and floods your flooring can sink through carpets and padding. The result is a damp rug that is slow to dry. But what happens if the rug feels dry to the touch?

In some cases, you can dry and restore storm-damaged or flooded carpeting. This does not mean you should attempt to save your carpets without help. Failure to properly dry the carpets or the padding underneath can cause additional problems for what lies underneath.

A regular vacuum will not pull water from under the carpet's surface and a Shop Vac may not get all of the water. Likewise, a fan or other type of similar drier will not reach beneath into the padding. This means what may feel like a completely dry carpet can hide a wet, moldy, or dirty carpet pad. If you have wood flooring under your carpets, a damp pad could cause structural damage over time.

The longer the moisture sits on the wood floor, the more likely the cellulose fibers in the material will soak up excess water. This can warp the wood and cause permanent damage. While other types of flooring, such as tile, may not warp, the constant presence of water can still cause problems.

Faulty Furniture

Your flooring is not the only part of your property that is subject to the long-term effects of storm-related water damage. If water or moisture remains on your furniture too long it can also cause permanent damage. The type of damage your furniture sustains after a flood or storm depends on what it is made from. Water will soak through furniture made of wood or that is upholstered into the padding underneath. This can result in internal mold growth or damage the frame. Completely drying furniture or removing spotting caused by water damage requires the help of professional restoration experts. 

Weak Walls

Water damage can extend from the floors and furniture to the walls of your property. Like with other types of water damage, the longer moisture sits on your walls, the higher the likelihood that your property will have permanent problems such as mold growth, warping, or other similar issues.

Like with flooring, a dry wall surface does not always mean it is free from moisture. Long-term water exposure can result in seepage through drywall or plaster. The underlying wood and other building materials can warp or rot. This can cause serious or extensive structural issues. A restoration professional can evaluate the situation and create a treatment plan.

To prevent long-term damage to your commercial or residential property and its contents after suffering storm damage contact SERVPRO of Norwood/West Roxbury. Call (781) 769-9125 and our Disaster Remediation Team will make it, "Like it never even happened."