Recent Posts

Interview With Our Owner on the Texas Storm Experience

3/22/2021 (Permalink)

man in front of green van Our owner, David Kurzontkowski, in Texas

What type of jobs did you work on in Texas?

Water damaged houses due to burst pipes from the historic snowstorm that hit the state. 

How long were you there?

3 weeks. I flew with our project manager down to assess damage, and three crews drove down with trucks and supplies.

What did you learn from the experience?

How much we are at the mercy of mother nature, and how deeply it can affect us at any time. 

Do you feel as though your team was beneficial in the restoration of the communities affected by the snowstorm?

Without a doubt, we performed a very important service and we were integral in the restoration of the area. 

What was your favorite part of the trip?

Besides helping many families in need, I was very happy to help people and even more satisfied by how grateful they were. My team and I developed a deeper bond, and connected throughout the trip while aiding the community. 

What technology did you use in your efforts?

Non-penetrating and penetrating moisture meters, infrared cameras, dehumidifiers, air scrubbers, and eco-friendly disinfecting products were all used in our restoration efforts. 

The Texas climate is completely different from the Massachusetts climate you know so well. What did working in this climate change teach you?

It was interesting to see how water affected the wood in a different climate than we are in faster than the climate we are in here. It was amazing for me to see how important it is to get mitigation started right away as the climate in Texas is much more humid and hotter than Massachusetts, thereby accelerating the mold development. 

Why should someone choose SERVPRO when experiencing water damage over another restoration company?

It is important to choose a reputable and knowledgeable company when dealing with anything. What sets Team Kur apart from any other mitigation company is our experience and dedication in what we do. With the most up to date technology and education in the industry, we are for sure your best option out of any other company.

5 Types Of Fires

3/3/2021 (Permalink)

Fires are categorized into 5 different classes, and each class has different elements that make it unique. That is why it it critical to call certified fire remediation experts when your commercial or residential property suffers fire damage. 

Class A

Class A fires are defined as ordinary combustibles. These types of fires use common flammable material as their fuel source such as food, fabric, paper, trash. This class of fire is essentially the most common type of fire damage. Class A fires are commonly put out with water or monoammonium phosphate. 

Class B 

Class B fires are fueled by flammable liquids, such as gasoline, petroleum greases, tars, oils, oil-based paints, solvents, and alcohols. These fires also include flammable gases such as propane and butane. Class B fires do not include fires involving cooking oils and grease. 

Class C

A Class C fire is one in which an energized electrical element is the cause of the fire. “Energized” means that the electrical component  is connected to a power source. Class C fires may be started from faulty wiring, a short circuit, damage to power cords, overloaded electrical outlets, or overheated/overcharged devices.

Class D

Class D fires are characterized by the presence of burning metals. However, not all metals are flammable. Sodium, potassium, uranium, lithium, plutonium, calcium, magnesium, and titanium are all examples of combustible metals. The most common type of Class D fires involve magnesium and titanium.

Class K 

A Class K fire is defined as a cooking fire involving combustion from liquids used in food preparation. Technically a type of liquid fire, Class K fires are distinct enough to warrant their own classification. Cooking fires are fueled by a wide range of liquid cooking materials. Greases, cooking oils, vegetable fat, and animal fat are all fuel sources found in Class K.

Each class of fire damage requires specific remediation tools and techniques. No matter what type of fire you experience, SERVPRO of Natick/Milford is here to help! Our Disaster Remediation Teams have been expertly trained to restore the damage done to your home or business. Call us today to (774) 290-4300 and we will make it, "Like it never even happened."

Why Choose SERVPRO Natick/Milford - Personal Touch

3/3/2021 (Permalink)

We know that you have many options when it comes to choosing a restoration company. So why go with SERVPRO of Natick/Milford? What makes us different?

From the front office to our on-site teams everyone at SERVPRO of Natick/Milford is trained to treat each and every customer as if they were family. We go above and beyond to help during a very difficult time for our customers. We treat each customer with the customer with the dignity and respect they deserve.

We do not believe in “good enough.” Our Disaster Remediation Teams will not quit until they are positive it’s the absolute best job that can be done and the job is not complete if our customer is not satisfied with the end result. We are not a remediation company, we are a customer service company that offers remediation solutions.

SERVPRO of Natick/Milford stands out from our competitors because our professional crews aim for excellence when it comes to restoring your commercial or residential building from damage. When disaster strikes call the friendly experts of SERVPRO of Natick/Milford at (774) 290-4300. We will make it "Like it never even happened." 

Prevent Mold Groth

3/2/2021 (Permalink)

Most property owner know that mold growth your Natick, MA commercial or residential property can pose significant health risks, but a mold infestation also has the potential to damage building materials too, it spreads quickly growing on walls, ceilings and in tile grout. Thankfully mold growth can be stopped and SERVPRO of Natick/Milford is here to help.


Mold needs moisture, it cannot thrive and grow without it. You can find mold in areas with high level of moisture or where there has been water damage from a broken pipe, leaking window or roof, or after a basement flood. Many homes develop mold issues in bathrooms and closets that to not have adequate ventilation. Mold can cause deterioration of ceiling tiles, grout, caulking around tubs and showers and it destroys any type of paperboard quickly.


The key to eliminating mold indoors is to cut off its moisture supply. Mold thrives in moist, humid conditions. Eliminate those conditions and you can prevent mold growth and mitigate it's return. A cracked foundation is an entry point for seeping water into your property so are a damaged roof or leaky water line. When these issues go unaddressed they could lead to a mold infestation. 

When a property owner finds standing water in their property they remove it immediately to prevent mold growth. Unfortunately, there is a second, equally important, step that most skip, dehumidification. Keep in mind, all mold requires to grow is high moisture levels. That includes excess humidity in the air. Dehumidifiers and fans can be a tremendous help during this part of the mold removal process.

Area rugs and carpeting are high risk areas for mold growth. It is important to have those items professional cleaning to remove any traces of mold and reduce the potential of an infestations. The same is true for certain furniture, draperies and other upholstered items. Cardboard boxes and other containers that have been contaminated with mold should be immediately disposed of. 

When your commercial or residential property is infested with mold SERVPRO of Natick/Milford is here to help. Our Disaster Remediation Technicians will inspect and assess your property to identify the totality of any infestation and customize and execute a complete remediation plan. Call us today – (774) 290-4300! We will make it, "Like it never even happened." 

Preparing For Storms

3/2/2021 (Permalink)

Severe weather can be disastrous to your commercial or residential property. Preparation is key to staying safe and minimizing its impacts.  The following are a few tips to make sure you are prepared when the next severe weather hits:

  1. Be Weather-Ready: Check the forecast regularly to learn if severe weather is on the horizon.  Listen to local news to stay informed about severe thunderstorm watches and warnings.
  2. Sign Up for Notifications: Know how your community sends storm warning updates.  Some communities have outdoor sirens.  Others depend on media and smart phones to alert residents to severe storms.
  3. Create a Communications Plan: Have a plan that includes an emergency meeting place and other pertinent information.  Pick a "safe room" such as a storm cellar or an interior room on the lowest floor with that has no windows.
  4. Practice Your Plan: Conduct drills regularly so everyone knows what to do if when a storm is approaching. 
  5. Prepare: Keep trees and branches trimmed near your property.  If you have time before severe weather hits, secure loose objects, close windows and doors, and move any valuable items inside or under a sturdy structure.

The Disaster Remediation and Rebuild Teams at SERVPRO of Natick/Milford are on call 24 hours a day, every day of the year, including holidays! Our crews are here to help swiftly and skillfully board up and tarp any holes in windows, siding, or roofs. To prevent long-term damage to your commercial or residential property and its contents after suffering storm damage contact SERVPRO of Natick/Milford. Call (774) 290-4300 and our Disaster Remediation Team will make it, "Like it never even happened."

We Have The Resources To Tackle Your Commercial Remediation

2/26/2021 (Permalink)

There are many ways water can wreak havoc on your commercial property, including damaged pipes, flooding, and severe weather. Fortunately, if any of these were to occur, SERVPRO of Natick/Milford is here to help. Here are several common water damage problems that we have the equipment, certified technicians and experience to help you with.


Storms can be scary, especially if you're unprepared for severe weather. High winds can remove shingles from the roof or blow drifting debris into your commercial property. If you have clogged gutters or drainage areas, storm rains can cause them to overflow which can cause a number of problems if unattended.

Broken Pipes

Often times building maintenance can be swept under the rug. A business can suffer serious water damage due to old, rotted and damaged pipes or pipes that burst. Leaking pipes can leave puddles of water in areas area bathrooms, employee break rooms, service sinks, and emergency eyewash stations. As soon as you recognize that there is a leak, it is important to have the problem fixed as quickly as possible. 

If left unattended, leaking pipes can lead to consequential secondary damages like mold growth. Thankfully our Disaster Remediation Technicians are certified in commercial antimicrobial remediation


Similarly to storms, there are a number of ways that flooding can occur. Flooding can come about from broken pipes, faulty sprinkler systems, sewer back ups, and drainage overflows. It is important to recognize that because the path of water flow is difficult to trace in a flood, flood water is classified as black water. Black water, once cleaned up, requires certain sanitation steps to be followed. SERVPRO of Natick/Milford is equipped for to handle any sized commercial water damage restoration and biohazard cleanup.

Disaster does not have to derail your business for the long term. When it strikes your business contact the experts of SERVPRO of Natick/Milford at (774) 290-4300!  We will make it, "Like it never even happened."

5 Water Damage Facts

2/26/2021 (Permalink)

Minor Leaks Cause Major Problems.

Preventative maintenance may stop water damage accidents from occurring at your residential or commercial property and if your plumbing is not properly maintained, your insurance may not cover the costs with general wear and tear. If you don't repair or keep an eye on your minor leaks, it may lead to extensive water damage.

Three Types Of Water Contamination

Set up by the IICRC,

  1. White water or category 1
  2. Gray water or category 2
  3. Black water or category 3 

White water comes from a sanitary source and poses no threat to people or animals.

Gray water comes from places such as a washing machine or a dishwasher. There is some level on contamination within these machines that have the potential to harm animals or humans.

Black water is the most malicious of the categories because this category often results from flood water or sewage posing the largest threat to humans and animals.

Time Is Your Enemy

The longer that water is sitting in your residential or commercial property the more issues will arise. Water damage is extremely invasive and gives no care in the world about personal space. Seeping in the cracks and crevices, water that sits in one spot can damage drywall, mold and mildew may spread, and paint can blister.

Water Damage Is Not Always Visible

Moisture can hide within the walls, underneath floors, and hard to reach areas allowing the opportunity for mold to grow. Given the right circumstances, mold can grow as soon as 24-48 hours. It is pertinent that mold be taken care of right away as it can spread rapidly, causing an upward spike in your costs.

Multiple Materials Equals Multiple Cleaning Protocols

Water damage can be tricky. Depending on the extent of the damage and the affected materials, not all items may be salvageable. Concrete and harder surfaces can normally be fixed whereas soaked drywall, ceiling tiles, and insulation may need to be tossed. The Disaster Remediation Teams at SERVPRO of Natick/Milford have, whenever appropriate, a restore before replace mentality to lower your overall time to recovery and recovery costs.

No matter how hard you try, a water damage disaster is never 100% preventable. SERVPRO of Natick/Milford wants you to be as prepared as possible if a disaster takes place and know that we are here to help. When your residential or commercial property has water damage call the water remediation experts of SERVPRO of Natick/Milford to remediate the water damage. and to determine the cause of the burst pipe at (774) 290-4300. We will make it, "Like it never even happened."

Our Game Plan For Fire Remediation

2/25/2021 (Permalink)

When a devastating fire occurs in your Medfield, MA commercial or residential property, it is hard to think ahead to the recovery process. You may not even know where to begin moving forward. Once the signs of a fire are cleared away, you may still smell the smoke over the long term. Every fire is inherently different, but the certified professionals at SERVPRO of Natick/Milford can help you get to the bottom of the issue through a standard fire procedure.

The Beginning

Once emergency services (if required) extinguish the fire, SERVPRO of Natick/Milford can come in and begin the remediation process. After the smoke clears and the dust settles, our Disaster Remediation Teams of specialists will move in. Depending on the type of damage presented from the fire, the technician will follow a proven game plan. 

Our technicians will carefully inspect the surrounding area and test the damaged sections to determine the extend of any structural damage. They always apply a restore before replace approach, ensuring that they will avoid anything that might exacerbate the damage. While they're inspecting and testing, they will walk you through the process and share the game plan.

Executing The Plan

Depending on the severity of the fire damage, our technician will ensure the security of your property. If necessary, they will board up missing walls and windows, and if necessary set tarps to maintain your privacy and prevent the outdoor elements from gaining entry.

Many people don't realize that water damage appears almost at the same time as smoke damage. To rid the situation of water, our technicians use a combination of extractors and dehumidifiers. 

After water and moisture remediation is complete our Disaster Remediation Technicians will focus on odor removal. To avoid agitating troublesome particles within the damage area, the technician will remove smoke and soot damage with extreme care. They will take restorable items into account and odors will be fought with using fogging equipment and air scrubbers.

The Final Step

Once all of the major fire damage issues have been taken care of, in addition to the water damage and smoke and soot Our in-house Rebuild Team will begin the necessary repairs to the structure of your property. Since we are a licensed contractor with the State of Massachusetts, we can handle any building services that may be needed from replacing drywall and painting over a refurbished surface! 

A fire can strike your Medfield, MA commercial or residential property at any time. When it does we are here to help! Call the experts at SERVPRO of Natick/Milford at (774) 290-4300.  We will make it, "Like it never even happened."

Why Choose SERVPRO Natick/Milford - Professional Grade Equipment

2/25/2021 (Permalink)

At SERVPRO of Natick/Milford, we are continuously investing in new technologies to allow us to do the best job possible for our customers.  When your commercial or residential property suffers water, smoke, soot or fire damage, you need a company who can efficiently assess the damage and make it "Like it never even happened."

Our equipment allows us to perform mitigation and repairs to the highest standard as outlined by the IICRC in their various industry standard drying and clean up guides.

Assessing Damage

Our Disaster Remediation technicians are equipped with iPads to document losses, advanced moisture meters and infrared cameras in order to determine where the damage is and allow us to take high resolution scans of loss sites.


No matter what the damage to your commercial or residential property is we have the appropriate, professional grade equipment to ensure a quick and efficient clean up process.  This includes the newest air movers and dehumidifiers available and Wood Floor Drying Mat systems. 

Moisture Detection  Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  1. An infrared camera may be used to identify water location for thorough water removal.
  2. Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  1. Submersible and gas-powered pumps for continuous pumping of high-level water. 
  2. Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  1. High-speed air movers causes moisture to evaporate at a faster pace
  2. Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  1. Air scrubbers
  2. Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, And Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  1. Deodorization products control odors from excessive moisture.
  2. Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

Potential Damage From Snow Storm

2/24/2021 (Permalink)

Residential and commercial property owners in Massachusetts can suffer from much more than high heating bills during the cold winter New England months. When blizzard conditions include high winds, ice and snow precipitation, and plunging temperatures, property owners can find themselves in need of much more than a plowing contractor. Power lines and tree branches heavy with ice and snow, can cause significant damage and increase the risk of water freezing inside. 

Ice Followed By Snow Spells Trouble

When temperatures are warmer than 32 degrees, rain and sleet can be the first warnings of snow storm damage in Massachusetts. This “wintry mix” weighs down trees and eventually freezes solid on power lines. High winds increase the danger and probability of tree branches, light poles, and utility wires damaging your property severely if they fall. 

Exterior Roof and Gutter Damage 

Our team of experts mitigates and remediates the meltwater damage in your commercial or residential property quickly and thoroughly. At the same time, we do not lose sight of the possibility of progressive damage if proper repairs fail to be completed outside of your property. SERVPRO of Natick/Milford is a full service provider. This means that there is not need for our clients to secure outside contractors to make roof and gutter repairs, Our Rebuild Teams are equipped to handle any type of reconstruction and combined with our comprehensive understanding of the toll snow storms take on New England properties permits us to offer our customers an unparalleled level of customer service experience from start to finish. 

Here To Help 365 Days a Year

The Disaster Remediation and Rebuild Teams at SERVPRO of Natick/Milford are on call 24 hours a day, every day of the year, including holidays! Our crews are here to help swiftly and skillfully board up and tarp any holes in windows, siding, or roofs. To prevent long-term damage to your commercial or residential property and its contents after suffering storm damage contact SERVPRO of Natick/Milford. Call (774) 290-4300 and our Disaster Remediation Team will make it, "Like it never even happened."